Shipping Policy

Last updated: January 2025

Shipping Region

We currently ship to all addresses within the United States. We do not offer international shipping at this time.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Method	Cost	Estimated Delivery
Standard Shipping	Free	3-7 business days
Expedited Shipping	Calculated at checkout	2-3 business days

Free Shipping

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package through the carrier's website.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Damaged Shipments

If your package arrives damaged, contact us within 7 days at info@onestopshoptop.com with photos of the damage. We will file a claim with the carrier and send a replacement or issue a refund.

Missing Packages

If your package is marked as delivered but you cannot find it, check with neighbors and your building management first. If still missing, contact us within 5 days.

Contact

Shipping questions? Contact us at info@onestopshoptop.com or +1 (303) 761-1345.